Delivery & Returns


Shipping costs for delivery are as follows:

  • Orders between £0-£99.00 delivery costs £9.95
  • Orders of £99.01 and over get Free Delivery* (*not available on stoves)
  • Stove delivery costs £45 + VAT


We will be happy to receive returned goods that have been over-ordered or ordered by mistake, but please note we will pass any return courier costs onto the customer.

Please contact us if you need to return any items and we will inform you of the costs to do this. All goods must be in original packaging and unopened.

After 7 days a 35% handling/re-stocking charge will be applied to returned goods.

Made to measure, flexible liners, and specially manufactured goods are not returnable.

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